Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its ...

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end ...

Both AWS and Nvidia are rushing to get their flagship AI offerings to market amid booming demand, though Nvidia shipments ...

AWS will help Lotus deploy advanced technologies, including IoT, analytics, machine learning, and generative AI.

AWS has announced Amazon Connect, a generative AI to enhance end-to-end customer service. Takeaway Points AWS announced ...

The first enhancement that AWS introduced for Amazon Connect today is an AI-powered segmentation tool. It can scan a ...

Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced the general availability ...

Amazon Web Services, Amazon's cloud computing business, has opened physical locations where customers can upload their data.

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