Amazon is making significant strides in AI, focusing on cloud services and consumer applications. See why it's not an ideal ...

The 'tens of thousands' of companies that use Amazon's call center tech can now create chatbots to handle more customer ...

More retailers and e-commerce sites offer these "shopping assistants" to help customers discover or compare products. However ...

At its re:Invent conference on Tuesday, Amazon Web Services (AWS), Amazon’s cloud computing division, announced a new family ...

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end ...

Amazon is one of the online retailers that is using chatbots to help customers with festive shopping this year ...

The development of the new AI model will help Amazon reduce its reliance on Anthropic's Claude chatbot, a popular offering on ...

Amazon renewed its commitment to Anthropic last week with a $4 billion injection into the company to take a minority stake.

Imagine an Amazon AI chatbot built into your Amazon Prime subscription. Think of it as a ChatGPT Plus alternative that could provide the same experience with added benefits. An “AmazonGPT ...

Amazon is reportedly building a new AI model that is multimodal to reduce their dependency on Anthropic AI which is backed by ...