Worst offenders were Yodel (40%), DPD (37%) and Evri (34% ... 12 months were delivered correctly on the first attempt.” An Amazon spokesman said: “The vast majority of deliveries make ...

Four out of the five firms included in the study – Royal Mail, Amazon, Yodel and Evri – saw their customer service scores drop from last year, while DPD’s score remained the same.

Which sectors are hiring at the moment? DPD and B&Q owner to hire 7,500 as demand surges Unemployment rate: How many people are out of work? Amazon at 25: The story of a giant "At the centre of ...