It notes the AI agent will be accessible via BestBuy.com, the Best Buy mobile app, and over the phone. In contrast, Geek Squad employees often focus on in-home installs of appliances or repairs of ...

The perpetrator, posing as a representative of the Geek Squad, engaged the woman in conversation ... The ordeal unfolded over ...

Best Buy?s strategy to focus on creating positive customer relationships through streamlined service is being fulfilled with its new Geek Squad application, which provides support and appointment ...