Generally, skills in the workplace can fall into one of two categories: hard skills and soft skills. But what’s the difference between the two? And does one matter more than the other?

The report corroborates my own experience as an executive coach, where I have found that soft skills can be hard to find and difficult to master. There is an ongoing debate about the relative ...

I'm speaking of soft skills, those frequently misunderstood and undervalued skills that power career success. And because so often they're judged unfairly, they battle some hard-to-accept ...

Hard and social soft skills are often considered quantifiable and otherwise, respectively--and therefore dismissed as irreconcilable. All organisations have to do is look at these skill sets with ...

Collaboration is not happening often enough either. Nearly half of respondents said they find it hard to resolve queries with their customers and this is leading to a more difficult relationship.

Yet, as they break out into groups to roleplay, the focus is not on facts but skills – and particularly soft skills. Following the 21st Century Learning Design program, these professional ...

During a job interview, you will want to showcase both your hard skills and soft skills. You can do this by formatting your answers using the STAR method, a technique where you talk about a ...

It's time we stop dismissing “soft skills” like empathy and communication as fluff and start recognizing them as the ...