When Microsoft Surface Thunderbolt 4 Dock is not working, do a quick reset, install all the firmware/driver updates, and ...

The charging port, power cord, and power connector are all ... least 40% and then install the latest updates for both, Windows and for Surface. This will help avoid a similar situation later.

Sometimes, peripherals can cause freezing issues. Disconnect everything from your Surface Pro 9, including the power cord, Typing Cover, accessories, adapters, and memory card. Restart your device ...

For a force shutdown, press and hold the Power button for about 30 seconds until the screen turns off. Then, press and hold the Volume-up button and the Power button simultaneously for about 15 ...