Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in ...

Accents are like personality quirks—they make us unique, spark conversations, and sometimes, let’s be real, drive people up ...

First diagnosed in 1907, there have been 62 cases between 1941 and 2009. 97% of the sufferers are adults, and 67% are female.

Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that ...

The world’s biggest call centre company is using artificial intelligence to “neutralise” Indian accents for Western customers ...

The new feature, known as accent translation, is being introduced at call centers in India, according to Bloomberg News.

An emphasis on some of the best moments of the new issue, springtime events, the models we always look forward to and more.

The roll-out of accent translation is part of a bigger push by Teleperformance to invest up to €100 million ($104 million) in ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time. The ...

The demand for voice and speech recognition technologies is massive — and growing. An analysis by market research firm ...