Toffel, Michael W., and Stephanie van Sice. "'Shad' Process Flow Design Exercise (TN)." Harvard Business School Teaching Note 608-086, May 2008. (Revised September 2009.) ...

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...