A ransomware attack against a software vendor has pushed the coffee chain to temporarily rely on manual scheduling to ensure ...

Of the consumers planning to order out, a majority just said it was easier and a third said it’s cheaper or equal to the cost ...

While customers feel more pressure to tip across industries, they still tip a relatively stable 18% at restaurants.

This agreement will help Jersey Mike’s accelerate its growth in the U.S. and other markets, according to Tuesday’s announcement. The chain has been growing rapidly, opening roughly 250 units annually ...

Comparable sales headwinds haven’t slowed Jack in the Box’s growth, with the brand opening more stores than it closed for the ...

The fast casual chain is also on track to open a record-number of restaurants this year in the range of 285 to 315 units.

What does customer experience mean at a restaurant? Customer experience (CX) in restaurants encompasses every aspect of the ...

With roughly 100 stores, the salad chain is looking to fill in existing markets, develop its franchisee base and set itself ...

McDonald’s will invest over $100 million to aid franchisees heavily impacted by the E. coli outbreak tied to slivered onions ...

During concept testing, guests said the Fresh Forward 2.0 image, which includes warmer wood tones and improved lighting, ...

In its largest deal since the concept was introduced in September, Griddle & Go will open in New Jersey in October 2025.