United asked me to come speak at its commercial leadership team event in Chicago earlier this month. While Iʻm normally skeptical about doing these kinds of things, I was curious enough to hear how ...
The “differentiated” part of the story goes back to when Delta decided to get away from the commodity business and become a premium airline 15+ years ago. It has unquestionably been very successful in ...
There are plenty of airlines that could benefit from buying Spirit, or at least parts of it. Who might that be? I’m not predicting anything, mind you. I’m just thinking about who might like a bite at ...
We don’t do interviews often at The Air Show, but when we do, we make sure it’s someone you really want to hear from. This week, we talk to JetBlue President Marty St George. Marty is, as anyone who ...
The key for me was finding another place for AvGeekiness, and Bluesky is that place. You can find me there @crankyflier.com. I’ve been on X/Twitter for years, amassing over 150,000 followers, some of ...
My name is Brett Snyder, and I am the President and Chief Airline Dork of Cranky Flier LLC. I’ve had the airline bug since I was young. I never wanted to fly… I just loved the complexity of the ...
The Department of Transportation (DOT) in late April finalized rules requiring airlines to automatically issue refunds if there’s a disruption and no acceptable alternative exists. It sounds great in ...
The Alaska/Hawaiian merger has been a done deal for over a month, but it’s all been quiet so far. That is now beginning to change. In advance of the combined airline’s investor day next month, it has ...
Ever since American backed off its draconian implementation of New Distribution Capability (NDC) for travel agents, there’s been a whole lot less to write about. But I talked to Mark Nasr, Air ...