It’s conventional wisdom in business that bigger is better, and that being able to scale is an essential element of a company’s success. But there is a flaw at the heart of the concept of scaling, ...

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In my work with engineers, I’ve seen firsthand the quest for better signal-to-noise ratios. In non-engineering terms, signal is the thing we want, and noise is everything else. Signal is the ...

As the rapid ascent of generative AI (GenAI) continues to escalate changes in the way organizations work, an unexpected paradox is also emerging. A majority of leaders of billion-dollar ...

In the age of AI, companies are dividing into the “haves” and “have nots,” with the majority in the latter camp. A recent BCG study found that only 10% of companies have mastered scaling ...

Conversations with a diverse group of cutting-edge thinkers to supercharge your career. This week marks a huge milestone for the HBR IdeaCast: our 1000th episode! Since the podcast launched in ...

Companies around the world are confronting a new era of globalization. The combination of geopolitical rivalries, sweeping supply-chain vulnerabilities exposed by the Covid-19 pandemic, and the ...

Companies are increasingly strategizing on how to reduce all kinds of bias in the workplace, including those related to disabled people. Despite empirical evidence to the contrary, perceptions ...

Summary. To understand the strategic implications of AI’s new capabilities, managers need a framework for when AI will be helpful and when it might fail. Under the hood, generative AI tools are ...

AI-powered processes can find and use every shred of information that’s applicable to a patient, creating more effective and responsive care.

We all value a good environment and understand its importance for the future, but the environmental mandate is often viewed as a noble yet daunting goal that usually or typically requires ...