Canva integration helps companies create brand content, including email templates, social posts, and landing pages.

Gupshup's AI Agent Library includes a series of prebuilt, industry-trained conversational multimodal AI agents.

SugarCRM's new CEO David Roberts on why he joined the company as CEO, why he describes himself as a mechanical strategist, and how the company will help their customers benefit the most from AI ...

Pega's Chief Technology Officer Don Schuerman discusses how their newest tool, Pega Agent Experience, enables any workflow to be transformed into an agent-driven experiences while reducing the ...

A practical guide into multilingual business strategies and AI adoptionAI dominates the headlines week after week, with much of the focus on its thrilling capabilities and transformative potential in ...

The new Firefly Video Model, an artificial intelligence video generation model, powers Generate Video (beta) in the Firefly application, as well as Generative Extend (beta) in Adobe Premiere Pro, and ...

Outreach has added to its Sales Execution platform to increase efficiencies across the sales cycle. The platform updates include the following: Expanded Mobile Sales Execution, to help sellers execute ...

By 2027, 40 percent of all customer service issues will be fully resolved by unofficial third-party tools powered by generative artificial intelligence, according to Gartner.

SAP today introduced SAP Business Data Cloud to unify all SAP and third-party data throughout organizations.

ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

Pega AgentX is an agentic orchestration capability that transforms workflows built in Pega GenAI Blueprint into conversational agents that guide customers through processes.

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...