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Middle eastern male programmer typing on laptop keyboard and looking at monitorat coworking office. Smiling business woman wearing headset conference calling Customer Service Representative, Service, ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

We list the best call center software, to make it simple and easy to setup and use a single software platform to manage all incoming calls. Call centers used to something only enterprise companies ...

Inbound calling occurs when customers or potential customers initiate contact with a business or organization. Inbound call center agents provide reactive customer support, meaning when someone calls, ...

The 44-year-old actress celebrated the occasion with a dinner in London ...

A gun-toting man who a Colorado deputy shot and killed in a parking lot outside a family entertainment center during an "active shooter" call Saturday ... encountered a male wielding a gun in ...

SIOUX CENTER—A partially ... of the male was reported kicking a residence door in an apparent attempt to gain entry to the residence. The male did not reside at the residence, and the caller reported ...

Owens Center in Peoria will close for about six weeks later this spring as a planned maintenance to help address issues with ...

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We create communities of learning that amplify Pulitzer Center journalism through education and outreach programs, connecting teachers, students, artists, influencers, and decision makers with stories ...

House Republicans are putting cuts to Medicaid at the top of their list of budget cuts to help pay for their wide-ranging ...