Process Cycle Efficiency (PCE) is a simple calculation that will define what percent of your total processing time is ...

In today's fast-paced business environment, automation is not just a luxury—it's a necessity. Discover how automating your ...

In an era marked by rapid technological advancements, automation has emerged as a key driver of change across industries, ...

Technology is revolutionizing every industry, including health insurance. The advent of innovative health insurance ...

which is driving up customer satisfaction and their propensity to purchase them. “We know from our Profit Clinics that when dealers offer service plans there is a 48% uptake, so introducing them ...

Deep analysis of customer feedback will naturally shorten the gap between what your customers want and what you think they want. VoC marketing a ...

In the fast-evolving digital world of today, companies are using technology to supercharge their customer relationship management (CRM) strategies. With mountin ...

Moving can be one of the most stressful experiences in life. Whether relocating across town or across the country, the ...

On Life Insurance, Mutual Benefits Life Assurance paid a total of N22.30 billion claims. Group Life Claims led the segment ...

1 for online insurance shopping and it earned high scores for the claims process and overall customer satisfaction. Progressive is the nation's second-largest car insurance company, with $48.26 ...