In today's competitive landscape, enhancing the customer experience is crucial for businesses aiming to differentiate themselves. By focusing on key satisfaction factors, leveraging technology, and ...

SurveyMars, a global survey maker platform, successfully assisted a 3C company in conducting user research. Within a short ...

We all are starting to despise surveys, since we are surveyed to death. Almost every experience has a survey that wants our ...

Winnebago Industries announced on Feb. 13 that its marine brands, Barletta Pontoon Boats and Chris-Craft, received 2024 Customer Satisfaction Index (CSI) Awards. They were given by the National Marine ...

Like many other household goods, the average monthly residential electric bill in the U.S. continues to increase. In 2024, bills hit an average of $182, an 8% increase over the past two years.

Cigna will tie executive compensation to customer satisfaction, the company announced Monday. These financial incentives for senior leaders are part of a larger initiative Cigna says will ease ...

The 2023 BERD survey short form and long form questions are listed on this page. Are you able to report for the calendar year? What dates will you be reporting for? Did your business undertake any ...

The American Customer Satisfaction Index ... The report, which is based on nearly 42,000 completed customer surveys, doesn't suggest Costco did anything wrong — it was at the top of the heap ...