VoIP services offer excellent flexibility and convenience businesses, especially those who hire remote employees located ...

Discover how a multichannel contact center works, how to deploy one, its benefits, and when to use one in our in-depth guide.

WhatsApp is one of the major apps we use daily to stay in touch with family and friends. There used to be a thin line between ...

China's public security bureaus have allegedly installed the spyware on confiscated phones, according to research from ...

The Bossier City Police (Property Crimes Division) needs the Public’s assistance in identifying an individual.

Skype has permanently halted credit and phone number sales as Microsoft pushes users toward monthly subscriptions.

EagleMsgSpy, a Chinese surveillance tool by Wuhan Chinasoft Token, exploits mobile devices for data collection.

If you’re still using a landline phone, a change by AT&T may soon impact you. During its recent Analyst & Investor Day, AT&T ...

The Federal Communications Commission is putting more than 2,000 American VOIP providers on notice for failing to comply with ...

A Detroit man was arrested for having several thousands of images and videos of child sexually explicit content, according to ...

This was the year that messaging was to become more seamless, not more confusing. RCS coming to iPhone heralded the start of something exciting and new, we were told, but then the FBI warned that ...

Adoption of cloud-based VoIP solutions, as well as unified communications and conferencing, continues to grow in K-12 education, though more slowly than it did during the pandemic, explains Matthew ...