A PBX (private branch exchange) system allows an organization to manage incoming and outgoing phone calls, as well as ...

Here are the best VoIP desk phones, ranked and rated. Plus, a peek at the best VoIP softphone options.

By Emma Lewis, bOnline Staying competitive is essential even for the smallest businesses. That means using the most effective ...

Cloud phone systems let you make calls over the internet while customizing how you handle inbound calls. To determine today’s top cloud phone systems, we tested and evaluated 15 VoIP platforms.

In today’s digital world, businesses are constantly looking for ways to improve communication and customer interaction. One ...

With over a decade of editorial experience, Rob Watts breaks down complex topics for small businesses that ... inbound calls with an auto attendant phone system is essential for providing timely ...

With Unite, Intermedia offers an excellent VoIP communications system that scales from small to midsize businesses, up to enterprises. The company bundles free phones or related devices (cameras ...

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

When deciding on the best point-of-sale system for your small business, it’s important to think about which features match ...

Some of these hurdles are extensions of old problems, while others are emerging trends we can’t afford to ignore. Based on my ...