How Cloud telephony Can Save Your Business Money  Zara, a small business owner, was frustrated with rising communication costs. Maintaining multiple phone lines and upgrading hardware was draining her ...

The real power of asynchronous systems lies in the flexibility they offer. Unlike synchronous processes, where every operation must advance in lockstep, asynchronous systems allow time to become a ...

The internet traffic in mobile networks in Montenegro increased 24% in 2024, while fixed network internet traffic grew 18%, ...

According to Eutelsat, it has carried out the world's first successful trial run of a 5G mobile connection via satellite, ...

The platform provides AI-powered voice agents, automated quality assurance, an agent copilot, and compliance monitoring. It ...

A major bank's call center gets too many customer calls all of a sudden. Staff can't handle them all, leading to long wait ...

PARIS - Airbus Defence and Space, together with Naval Group, won a contract worth as much as €480 million (US$504 million) to ...

Zoom officially entered India’s cloud telephony sector in October 2023 after securing a license from the Department of ...

Apollo Global Management (APO) is a master of buying distressed assets and turning them into gold. Their top holdings include ...

Voice is having a resurgence as an engagement channel and insurance organizations are wise to examine the relevance of IVR ...

The Vodafone share price has nearly halved in five years. But as the telecoms giant streamlines itself, is this a buying ...

The Association of Public Radio Engineers has released the preliminary schedule for its upcoming Public Radio Engineering ...