While telemarketing can be immensely beneficial, it is crucial that businesses weigh up whether to manage it in-house or to ...

Instead of building an in-house marketing team or diverting resources from core business operations, outsourcing allows ...

BruntWork has earned the 2024 Customer Service Excellence Award from the Global Recognition Awards (GRA). This achievement ...

Items to be exhibited Contact center platform, AI, RPA, chat, voice recognition, speech synthesis, customer management system, analysis tools (text/data mining, BI ...

Orinola Gbadebo-Smith (Ori) is the CEO of Hugo—a global outsourcing provider of CX, Digital Operations and Data Annotation services. For decades, the Philippines has been a go-to destination for ...