Winners announced at the greatest customer contact awards in Europe, the ECCCSAs - European Contact Centre & Customer Service ...

FourNet & Alzheimer’s Society pick up the ‘Oscar’ at European Contact Centre and Customer Service Awards 2024 ECCCSA ...

Cirrus Adds NICE CXone Mpower To Its contact centre Portfolio to Transform the UK Mid-Market CCaaS Landscape. Cirrus, the ...

Content Guru & NHS England, London Region Receive “Highly Commended” for Healthcare Sector Project of the Year at IT Industry ...

An Enhanced Reputation of the Contact Centre Industry: 70% of Agents Would Recommend Their Job to Others - Calabrio report ...

Grands Moulins de Paris, a key player in the milling market in France and internationally, has worked with Sabio to deliver a ...

Winners celebrated at the 2024 CCNNI Awards organised by Contact Centre Network NI (CCNNI) Northern Ireland’s customer ...

Azamara Cruises has announced a massive benefits following the opening of its dedicated UK based contact centre earlier this ...

Content Guru Wins ‘The Innovation Award’ at the Lloyds Bank British Business Excellence Awards 2024 for contact centre ...

Can technology put utilities back on top for customer centricity? Richard Farrell Netcall discusses - contact centre ...

Cirrus Set to Wow at Call & Contact Centre Expo 2024 with Live Demos, Games, and AI-Powered Solutions. contact centres ...

These steps are key to contact centre agility for any season Magnus Geverts, VP Product Marketing at Calabrio discusses ...