We use a range of tools to encourage compliance with the Competition and Consumer Act 2010 and the Australian Consumer Law. This includes enforcement action, consumer and business education, industry ...

Domestic airline passengers face less choice and higher airfares following Rex’s recent exit from services between ...

Gina Cass-Gottlieb commenced her 5-year appointment as Chair of the Australian Competition and Consumer Commission (ACCC) on 21 March 2022. Before she joined the ACCC Gina was a senior and founding ...

The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...

The ACCC has accepted a court enforceable undertaking from Koala Living in relation to concerns about its dealings with consumers' claims regarding faulty products and, in particular, representations ...

We set out our priorities to achieve compliance with the Competition and Consumer Act 2010 and other legislation we enforce. Our policy outlines our enforcement powers, functions, priorities and ...

Fuel prices in Australia are set by the market. International benchmark prices and the value of the Australian dollar have the most influence on the price consumers pay for fuel. Pricing decisions by ...

how businesses promote, sell and deliver products and services what terms they use in contracts how businesses take payment from consumers. If a business behaves very harshly, especially towards ...

The supermarkets inquiry public hearings have now finished. We will publish transcripts of the public hearings over the next few weeks. Any media queries should be directed to the ACCC media team at ...

When a business sells a product or service that doesn’t meet basic rights known as consumer guarantees, it must offer the consumer a solution. Depending on the size of the problem, the solution may be ...

The ACCC publishes the LNG netback price series to improve transparency of gas prices in the east coast gas market. An LNG netback price is a measure of an export parity price that a gas supplier can ...

Under the Australian Consumer Law, businesses must meet a set of basic rights called consumer guarantees when they sell products or services. Certain behaviour is also illegal under the Australian ...