Ikea has turned its empathy into action by helping drive the construction of a Small Home that is grounded in trauma-informed ...

Retail marketers must balance utility and customer experience and add sizzle to in-store and online shopping without letting ...

New advertising experiences will debut on NBC’s "Sunday Night Football" game Thanksgiving day, featuring a showoff between ...

La-Z-Boy has opened a 12,600-square-foot showroom in Chicago’s Lincoln Park, designed to immerse customers in the ...

Kohl’s has named Ashley Buchanan, CEO of Michaels, as its new CEO, effective Jan. 15, 2025, when current Kohl’s CEO Tom ...

True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as True Fam ...

Walmart, the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, ...

How Hanna Andersson turned the closing of its stores in 2020 into a customer experience win through digital innovation.

Macy’s has delayed its Q3 results after discovering an employee hid millions of dollars of expenses for nearly three years.

An “overwhelming majority” of workers at a Whole Foods Market in Philadelphia have filed a petition with the NLRB to hold a ...

Money isn’t the only thing that makes the world go ‘round. There are many reasons why consumers choose the products they buy and the brands they buy them from. Certainly, the price is high among them.

RTP’s annual Store Operations Survey reaffirms the ongoing tug of war retailers face between providing top-level service and ...