Citizens Advice said its annual survey revealed a ‘worrying trend’ of worsening customer service among delivery firms.

Keeping Christmas present preparation away from the prying eyes of children can be a challenge for many parents, which is why Smyths have issued an urgent warning ahead of the festive season.

Third of UK shoppers experienced parcel delivery problems last month - read more about this with Parcel and Postal Technology ...

The Decatur Police Department (DPD) says a man has been charged with theft after using bad checks to purchase multiple ...

The Dayton Police Department says they will be increasing security downtown ahead of the Dayton Holiday Parade on Friday. On ...

The number of customers experiencing further issues when trying to solve problems, such as a parcel not arriving, at its ...

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We hold ourselves and each other accountable for demonstrating the Amazon Leadership Principles through our actions every day. Our Leadership Principles describe how Amazon does business, how leaders ...

The newly published Global Sustainability 2024 report highlights that green packaging and delivery options concern consumers, ...

While Royal Mail and Amazon achieved a joint-top score of three out of five stars, both saw their customer service scores ...

When Craig, 42, from Falmouth, was told his rent was rising by nearly 20%, his first thought was his mother. The 77-year-old no longer recognises him, but since her dementia diagnosis three years ...