Inspira Financial Trust, a provider of health, wealth and retirement services, notified more than 2,300 customers that their personal data was improperly accessed by a third-party call-center ...

The tax collection agency had been on a hiring spree, funded by billions of dollars from President Biden’s Inflation ...

Callers were then told to “please stay on the line” if they wanted to speak to a representative. The phone system was also ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Two women who were illegally recruited to work as call center agents in Laos have been rescued by the Bureau of Immigration ...

The Kennedy Center was evacuated on Thursday after a bomb threat was reported at the venue, according to officials.

The Disaster Recovery Center (DRC) in Coffee County closed permanently last week. FEMA representatives relocated to the U.S. Small Business Administration (SBA) Business Recovery Center (BRC) and ...

Heyde said the only site that OpenAI is currently engaged with as part of the Stargate effort is the Abilene data center campus. During Thursday's call, OpenAI representatives said states have ...

A second meeting between representatives of Russia and the United States is planned for the next two weeks, th ...

We list the best call center software, to make it simple and easy to setup and use a single software platform to manage all incoming calls. Call centers used to something only enterprise companies ...

Elected officials work for you, even if you did not vote for them. That’s how representative government works! When you call, consider using the “4 B’s” approach: 1. Be prepared.