Updated - December 13, 2024 at 05:06 PM. | New Delhi READ LATER ...

In this article, dataquest features, Gen AI is no longer just a buzzword; it’s reshaping industries and redefining strategic ...

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Burned-out call center agents affect customer service and impact your brand. Here are some tips for recognizing the signs and preventing burnout.

The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, ...

HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils “The State of ...

ServiceNow Inc. is restructuring its user training program RiseUp amid low job placement rates and a corporate backlash to ...

To overcome a growing skills gap, rising costs and limited resources, two-thirds of customer service operations plan to use ...

In line with its commitment to nurture talent and foster a culture of meritocracy, Paisabazaar, India’s leading consumer credit marketplace, has launched the Propelling Advisors Towards Career ...

Our flight attendant columnist breaks down the competitive hiring process, from the application to the multi-week training ...

By investing in the development of our dealership teams, we aim to provide unmatched service quality and customer experience, said Nissan India Operations President Frank Torres, who inaugurated the ...

Nissan Motor India (NMIPL) on Friday announced the launch of its first state-of-the-art National Training Centre Nissan ...