Zephin Livingston is a former staff reviewer at Forbes Advisor, specializing in testing and reviewing privacy and security software, like VPNs, antivirus software, password managers and more.
Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software is a tool that helps salespeople and businesses manage interactions with prospects ...
Zoho offers an extensive suite of SaaS business software, and its CRM offering is a standout tool. Its feature set rivals even behemoth Salesforce. Its latest additions include Zia, an AI-powered ...