AWS has announced Amazon Connect, a generative AI to enhance end-to-end customer service. Takeaway Points AWS announced ...

The AWS Security Incident Response service automates the preliminary assessment and investigation into a security incident.

New capabilities include proactive, personalized customer outreach, improved self-service, generative AI safeguards, and ...

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its ...

Amazon is reportedly developing a new AI tool called Olympus that can analyze videos. The multimodal AI model is thought to ...

Harsha has successfully executed projects that span cloud-based security solutions, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and advanced protocol migrations.

AWS re:Invent, one the premier events in the cloud industry, serves as a platform for Amazon Web Services (AWS) to introduce ...

Google's recently launched Google Developer Program has gained new features — but you'll have to pay for them as part of a ...

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The company said it will showcase a number of key collaborations at AWS re:Invent next week, including the launch of its most ...