Explore the latest insights in automotive remarketing, focusing on used car sales strategies, dealer trends, and industry ...

The biggest factors to blame for the low dependability scores include software-related defects and smartphone integration ...

After a decline in electric vehicle (EV) owner satisfaction in 2024, a new J.D. Power study shows that sentiment is improving ...

J.D. Power has been tracking customer sentiment with all aspects of utility service and delivery for the past two decades, evaluating everything from customer satisfaction with the price, reliability ...

The auto-industry analysts at J.D. Power say vehicles built during the COVID-19 pandemic are more problematic than those ...

Lexus again tops the ranks of J.D. Power’s newest vehicle dependability survey, but owners overall are making more complaints ...

Overall, J.D. Power says vehicle problems after three years of ownership have reached the highest level since 2009.

Buick ranked second overall and in first place among mass-market vehicles in the J.D. Power 2025 U.S. Vehicle Dependability ...