A ransomware attack against a software vendor has pushed the coffee chain to temporarily rely on manual scheduling to ensure ...

While customers feel more pressure to tip across industries, they still tip a relatively stable 18% at restaurants.

Of the consumers planning to order out, a majority just said it was easier and a third said it’s cheaper or equal to the cost ...

Comparable sales headwinds haven’t slowed Jack in the Box’s growth, with the brand opening more stores than it closed for the ...

What does customer experience mean at a restaurant? Customer experience (CX) in restaurants encompasses every aspect of the ...

In its largest deal since the concept was introduced in September, Griddle & Go will open in New Jersey in October 2025.

In his first months as the chain’s VP of innovation and growth, Anthony Amoroso helped create new menu items like Rigatoni al ...

Marika McCauley Sine, who previously served as Mars’ global vice president of sustainability and chief sustainability officer ...

Chicago-based pizza chain Giordano’s has appointed Nick Scarpino, recently Portillo’s chief marketing officer, as its next ...

Chipotle will open its 1,000th Chipotlane at a store in the Kansas City metropolitan area on Thursday, the company said in a press release. Nearly 30% of the chain’s 3,600-plus restaurants now include ...

Wendy’s has sought to attract franchisees interested in developing new units by adding several incentives. According to its franchise disclosure document, Wendy’s franchisees are set to begin a new ...