Seinfeld Customer Service Example - YouTube
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Customer Service Lessons From Seinfeld - Part 11 - CCW Digital
2016年8月16日 · Seven months ago, we published the tenth edition of our Customer Service Lessons From “Seinfeld” series. Today, we finally share the eleventh chapter. Like the previous iteration, Part 11 focuses on the iconic sitcom’s seventh season.
What does a Seinfeld episode have to do with customer service?
2022年8月23日 · 7 Secrets to creating "just customers" (and doing more work) If you’re a Seinfeld fan (like I am), you probably remember the episode at the car rental counter where Jerry was picking up his rental car, except it wasn’t there. He said something like, “You can take the reservation, but you can’t hold the reservation.
Customer Service Lessons from "Seinfeld" - Part Ten - CCW …
2016年1月15日 · Over the past few years, Call Center IQ has extracted contact center, branding, and customer service lessons from the first six seasons of NBC’s classic sitcom "Seinfeld." Some were taken from storylines that directly addressed customer service issues.
Customer Service Lessons from "Seinfeld" - Part Nine - CCW …
2015年10月27日 · For the ninth part of our Customer Service Lessons from "Seinfeld" series, we remain situated in the sixth season of the greatest sitcom ever made. While some of this chapter’s lessons resemble previous themes – the role of word-of-mouth, the importance of perfection across all touch points – they possess nuances and subtleties of immense ...
20 of the Best (& Funny) Customer Service Training Videos Online
2021年6月15日 · This classic Seinfeld episode poses an interesting customer service case study. The soup shop has the best product in the city, but the worst customer service. The shop's owner believes his soup and "ordering process" are enough to keep customers happy but finds out that without decent service, his customers will eventually look elsewhere.
What I Learned from Seinfeld about Customer Service - ActiveRain
2009年7月7日 · Everything I learned about what to do and not to do in Customer Service I learned from Seinfeld episodes: JERRY MAKES A CAR RESERVATION. In this episode Jerry has reserved a car from the car rental place. When he arrives to pick up his car he finds that its not available. MORAL: Do what you say you’re going to do. If you tell a customer you ...
The customer service lesson from Jerry Seinfeld
2015年1月5日 · Because Seinfeld’s theory is that the secret to a happy marriage is to be ready to answer the litany of questions — from the mundane to the outrageous — wives have. The same goes for outstanding customer service: Be ready to answer. Increasingly, those at-the-ready answers need to accurate, online and easily accessible.
Growing up Seinfeld: Customer Service
In case you haven't, this is generally what happens in a nutshell: 1st: You get asked what language you want to speak (mind you our country has one (1) official language), 2nd: You are generally asked to select some particular region/portion of the corporation you are seeking help from, 3rd: You are asked to enter some form identification ...
Jerry Seinfeld: Customer Experience Consultant - Forbes
2013年8月17日 · Micah Solomon, recently named the "new guru of customer service excellence" by the Financial Post, is a customer experience consultant, keynote speaker, customer service trainer, and...